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Have any questions or concerns ? We’re always ready to help!

Send us an email at: lovecreatefly@gmail.com

FAQ

How do I track my order?

 

Once your order has shipped, we will send you a shipping confirmation email with a link to track the order on the carrier's website.

 

By clicking the link, you will be able to check the status of your order once is in transit.

 

Please note: It may take 24-48 hours for your tracking information to reflect details on the USPS or UPS sites.

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What are your delivery options?

 

Our domestic deliveries are handled through USPS.

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We offer free USPS Standard shipping with any order shipped in the continental contiguous US. Allow 3-5 business days (continental contiguous US) after you receive the conformation email for your free ground shipping order to arrive.

 

We also offer expedited shipping through USPS and UPS. Please notice in that case shipping and handling charge will be applied at the checkout.

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For our international delivery options please see 'Do you provide International delivery?' section FAQ.​

How do I return an item?

 

Please see our return & exchange policies  here

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I need a size chart.

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Size charts are available for every product in it's full or quick view product page, Please see the attached size chart pictures in the products pages.   

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Do you provide International delivery?​

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Yes we do. Please note that the free ground shipping with any order is valid in the continental contiguous US only. Our international deliveries are handled through USPS and UPS.

 

A variable delivery charge will be applied at the checkout, according to the country of destination and weight of your order.

 

The delivery charge will be applied according to the total weight of your delivery. The delivery charge will also be displayed at the checkout on the order summary page.

 
I ordered the wrong size

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Please see our return & exchange policies here.

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